[U]Tech

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June 07, 2019
For users of the Google Drive File Stream desktop app, Google has changed the name of “Team Drives” to “Shared Drives” in the left side menu. This is a name change only.
This change will require users to update or replace saved desktop shortcuts and other links to content inside their Team Drives/...

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June 06, 2019
Google experienced a major service disruption over several hours starting in mid-afternoon on Sunday, June 2.
The G Suite Status Dashboard reported issues with the following services: Gmail, Calendar, Drive, Docs, Sheets, Slides, Sites, Groups, Hangouts, Hangouts Chat, Hangouts Meet, Vault, Forms, ...

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May 28, 2019
The ϳԹ Student Information
System (SIS) Mobile app will be decommissioned the week of June 3.
Members of the university community can take the below
recommended steps to continue using SIS on their mobile devices:
Users are encouraged to remove/uninstall the SIS mobil...

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May 24, 2019
Microsoft has released security updates to prevent a
vulnerability to computer worms in some older operating systems, both server
and desktop versions.
Microsoft recently announced the “discovery of a ‘wormable’ flaw (a vulnerability that is pre-authentication and requires no user interaction) that...

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May 23, 2019
Due to scheduled maintenance, PeopleSoft Human Capital
Management (HCM) will be unavailable on Saturday, May 25, from 12:05 to 4 a.m.
For assistance with any technology product or service at ϳԹ, contact the University Technology Service Desk at help@case.edu or 216.368....

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May 17, 2019
ϳԹ is decommissioning WebEx Wednesday, July 31. Zoom will remain available as the university’s preferred conferencing platform.
In advance of the transition, University Technology
([U]Tech) requests that all WebEx users move their recordings/content out of
the applicati...

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May 17, 2019
PeopleSoft Financials (FIN) will be unavailable due to
scheduled maintenance Sunday, May 19, from 3 to 6 a.m.
For assistance with any technology product or service at ϳԹ, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or visit hel...

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May 10, 2019
ϳԹ will host [You]Tech 2019: Inspire/Aspire, a day-long conference focused on the services of University Technology ([U]Tech) this summer. Google education evangelist Jaime Casap's keynote presentation, made possible by support from Google, will include inspiring ideas. ...

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May 10, 2019
PeopleSoft Financials (FIN) will be unavailable due to
scheduled maintenance Sunday, May 12, from 3 to 6 a.m.
For assistance with any technology product or service at
ϳԹ, contact the University Technology Service Desk
at help@case.edu or 216.368.HELP (4357) or
visit hel...

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May 09, 2019
Beginning today (May 9), the University Technology ([U]Tech) C.A.R.E. Center will operate on a summer schedule.
The [U]Tech C.A.R.E. Center
(device drop-off and pick-up) and Ingenuity Bar (first-come, first-served
walk-up technical support by deskside analysts) are co-located in the lower
level of ...