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Update on recent SIS outages

UPDATE ON RECENT SIS OUTAGES | September 27, 2016
STORY BY: EDITORIAL STAFF
The Student Information System (SIS) has experienced several issues resulting in unplanned outages since the beginning of the semester. University Technology ([U]Tech) determined that each of the three events were centered around the SIS Mobile extended usage application, and a bug was detected in the SIS system procured from the vendor. [U]Tech is working to evaluate any problems and develop solutions as soon as possible. For assistance with any technology product or service at ºÚÁϳԹÏÍø, visit or contact the [U]Tech Service Desk at 216.368.HELP (4357) or help@case.edu.